Open your account in your browser. Click on “Forgot password” in the login form and follow the instructions. As soon as you have completed the process, a link will be sent to your e-mail. Please make sure that the link does not end up in your spam folder. Follow the instructions in the link to […]
Open your account in your browser. Click on “Register” on the registration form and enter the required information.
Please follow these steps: IMPORTANT: the signifier “r” must be placed at the top left. More information here
The ideal placement of the HIDE Smart Diffuser is at socket height (approx. 30 cm above the floor) or at light switch height (approx. 100 cm above the floor). ATTENTION: Installation on the ceiling is not possible.
To be able to add a Smart Diffuser to the account, you must ensure that the Bluetooth function is activated on the mobile device.
The Smart Diffuser can be installed anywhere where there is a power socket. The ideal positioning is at the entrance to a room. If 2 Smart Diffusers are used in a room, they should ideally be placed diagonally to each other More information here
Check the legal regulations in the country of installation. Despite the simple installation, we recommend that you always consult a specialist (electrician) for the installation.
This support article talks about Fragrance in EN
If the desired Wi-Fi network is not visible in the app, follow the steps below:
Room fragrances have a tremendous impact on our mood: they uplift, relax, and create a harmonious atmosphere.
