Terms and conditions
1. Scope The following Terms and Conditions (Terms) apply to all orders placed via our online shop. These Terms also apply to businesses for future commercial relations without the need for any formal expression thereof. Unless expressly approved by us to the contrary, we cannot accept the contractual validity of any conflicting or complementary general terms and conditions used by any business.
2. Contractual partner, formation of contract, options for corrections The contract is concluded with revoltab International GmbH. By placing the products in the online shop, we make a binding offer on our part to enter into a contract regarding those items. You may place our products in the shopping basket without obligation and amend your entries at any time prior to submitting your binding order by using the correction facilities that are provided for this purpose and explained during the ordering process. The contract is formed by clicking on the order button which indicates your acceptance of our offer concerning the goods contained in the shopping basket. Once you have sent your order you will immediately receive a confirmation via e-mail.
3. Contract language, saving of the contract text The language(s) available for concluding the contract: German, English We save the text of the contract and forward the order data and our Terms and Conditions to you on a durable medium. For security reasons, the text of the contract cannot be accessed via the internet.
4. Delivery conditions Delivery costs may apply to the product prices displayed. Further information on delivery costs, if applicable, are explained within individual product offers. We only dispatch goods en route; pick up by the customer is not possible.
5. Payment The following payment methods are basically available in our online shop.
Credit Card You provide your credit card details during the ordering process. Your card will be charged immediately after placing your order.
PayPal In order to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), you must be registered with PayPal, legitimise yourself with your access data and confirm the payment instruction. The payment transaction will be processed by PayPal after placing the order. You will receive further instructions during the ordering process. PayPal may offer registered PayPal customers further payment modalities in the customer account selected according to its own criteria. However, we have no influence on the offering of these modalities; further individually offered payment modalities affect your legal relationship with PayPal. You can find more information on this in your PayPal account.
Google Pay In order to pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”), you have to be registered with the service provider Google, must have activated the Google Pay function, identify yourself with your access data and confirm the payment order. The payment transaction will be carried out directly after submission of your order. Further information can be found during the ordering process.
Apple Pay In order to pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA (“Apple”), you must use the “Safari” browser, be registered with Apple, have activated the Apple Pay function, legitimise yourself with your access data and confirm the payment instruction. The payment transaction is processed immediately after placing the order. You will receive further information in the ordering process.
6. Right to cancel Consumers are entitled to the statutory right to cancel, as described in the instructions on the right to cancel. Businesses are not granted any voluntary right to cancel.
7. Retention of title The goods shall remain our property until full payment is made. For businesses, the following applies additionally: We reserve ownership of the goods until complete settlement of all claims arising from a current business relationship. You may resell reserved goods in ordinary business operations; you shall assign any claims arising from this resale – irrespective of connecting or mixing of the reserved goods with a new item – in the amount of the invoice amount to us in advance, and we accept this assignment. You remain authorised to collect the claims; however, we may likewise collect the claims ourselves, should you fail to fulfil your payment obligations. We shall release the securities to which we are entitled at your request to the extent that the realisable value of the securities exceeds the value of the open claims by more than 10%.
8. Damage during delivery For consumer the following applies: If the goods are delivered with obvious damage caused during delivery, please report the defect to the carrier and notify us without delay. Failure to make a complaint or to make contact does not in any way affect your legal rights or the enforcement of such rights, notably your warranty rights. However, in doing so you help us to assert our own claims against the carrier or transport insurer.
9. Warranty and guarantees 9.1 Liability for defects We are under a legal duty to supply products that are in conformity with this contract. Unless expressly agreed otherwise below, the statutory guarantee provisions (liability for defects) shall apply. With respect to consumers, the staturory guarantee provisions of the country of their respective habitual residence shall apply. The following limitations and reductions of time periods with respect to businesses/merchants shall not apply to claims based on damage caused by us, our legal representatives or vicarious agents
- in the event of injury to life, limb or health
- in case of intentional or grossly negligent breach of duty as well as fraudulent intent
- in the event of a breach of essential contractual obligations, the fulfilment of which is a prerequisite for the proper performance of the contract and on the observance of which the contractual partner may regularly rely (cardinal obligations)
- within the scope of a voluntary guarantee, if agreed, or
- within the scope of application of the Product Liability Act (Produkthaftungsgesetz).
Restrictions in relation to businesses In relation to businesses, only our own specifications and the manufacturer’s product descriptions included in the contract shall be deemed to be an agreement on the quality of the goods; we shall not accept any liability for public statements made by the manufacturer or other advertising statements. For businesses, the limitation period for claims for defects in newly manufactured goods is one year from the transfer of risk. The sale of used goods is subject to the exclusion of any warranty. The statutory limitation periods for the right of recourse according to § 445a BGB (German Civil Code) remain unaffected.
Provisions for merchants (“Kaufleute” in accordance with HGB – German Commercial Code) Among merchants (“Kaufleute”), the obligation to examine and give notice of defects regulated in § 377 HGB (German Commercial Code) shall apply. If you fail to give notice as regulated therein, the goods shall be deemed to have been approved, unless the defect was not recognisable during the inspection. This does not apply if we have fraudulently concealed a defect.
Voluntary guarantees and customer service Information on any additional voluntary guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop.
Complaints and return of goods Complaints can be submitted by consumers and businesses to our contact details given in the supplier identification. When you exercise your warranty rights and we deem it necessary to receive the goods back in order to examine your complaint, you must send back the goods at our cost to the address provided for this purpose. We are committed to respond to any complaint immediately, but no later than within 14 days of its submission.
9.2 Guarantees and customer service Information on any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop. Customer service: office@revoltab.com, MO-FR 08.00-17.00 Uhr
10. Liability We shall in any case be liable without limitation for claims due to damages that have been caused by us, our legal representatives or legal agents
- for injury to life, limb or health
- for deliberate or grossly negligent breach of duty
- for guarantee commitments, where agreed
- towards consumer.
Except these cases, our civil law liability is limited to the foreseeable and direct damages at the time of contract conclusion.
11. Online dispute resolution The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at https://ec.europa.eu/consumers/odr/. In order to settle disputes arising from a contractual relationship with a consumer or from whether such a contractual relationship exists at all, we will participate in dispute settlement proceedings before a consumer dispute resolution body. Consumers can contact their national European Consumer Centre in this regard. The respective contact details of the individual ECCs can be found at https://www.evz.de/en/alternative-dispute-resolution/adr-in-europe/.
12. Final provisions If you are a business, German law applies, to the exclusion of the UN Sales Convention. If you are a “Kaufmann” within the meaning of the German Commercial Code (HGB), public-law legal entity or special public-law fund, the exclusive legal jurisdiction for all disputes from contractual relationships between us and you is our registered office.
General Terms and Conditions (“AVB”) for room fragrance flat rate subscription
scope
1.1 These General Terms and Conditions (hereinafter «AVB») apply as a supplement to the General Terms and Conditions and specifically regulate the contractual relationship between the customer and Revoltab International GmbH (hereinafter «Provider») for the room fragrance flat rate subscription. By ordering a subscription, the customer declares his agreement with these AVB.
1.2 The AVB apply as a supplement to the General Terms and Conditions.
Subject of the contract
2.1 The room fragrance flat rate subscription enables the customer to automatically receive room fragrance tabs.
2.2 The associated Revoltab room fragrance diffuser (e.g. HIDE) must be purchased separately.
2.3 The subscription is taken out per room fragrance diffuser and has a minimum term of 1 year from the date of conclusion of the contract.
2.4 After the minimum term has expired, the subscription is automatically extended by one (1) additional month unless it is canceled with a notice period of 3 months before the end of the current contract period.
Prices and terms of payment
3.1 Payment is made monthly in advance and can be made by credit card or other payment methods accepted by the Provider.
3.2 All prices include the statutory VAT, if applicable. Shipping costs may apply in addition to the selling price.
Delivery of the room fragrance tabs
4.1 The provider automatically sends room fragrance tabs to the customer, depending on consumption, with a maximum of 1 tab per month and per diffuser.
4.2 The provider reserves the right to deliver several tabs at the same time at correspondingly greater intervals.
4.3 The provider is not liable for delays or non-delivery due to circumstances beyond its control, in particular improper use by the customer.
Use of the room fragrance tabs
5.1 Room fragrance tabs that are used in a room fragrance diffuser linked to the subscription are credited to the subscription, regardless of their origin.
5.2 Once a room fragrance tab has been used in a device with a subscription, it cannot be used in other room fragrance diffusers.
5.3 The room fragrance tabs sent as part of the subscription are intended exclusively for use in the room fragrance diffuser linked to the subscription.
right of withdrawal
6.1 Since the room fragrance flat rate subscription is a service, there is no statutory right of withdrawal in accordance with Section 356, Paragraph 5 of the German Civil Code.
Termination
7.1 The subscription can be canceled at any time with a notice period of 3 months to the end of the current contract period.
7.2 The termination takes place directly in the user account (“My subscription”) or in writing by e-mail to the address of the provider, abo@revoltab.com.
7.3 In the event of termination by the provider, this will be sent to the address stored in the user account.
7.4 In the event of an effective termination, the subscription ends at the end of the current contract period.
7.5 At the end of the contract period, tabs that have already been sent but not yet used will be invoiced at the price published in the online shop for the purchase of a room fragrance tab.
Liability
8.1 The liability provisions are based on the General Terms and Conditions.
data protection
9.1 The data protection regulations are based on the General Terms and Conditions.